Customer Service and Support

Dedicated to serving all your automotive needs
Our service department not only does the job the right way, they do it on time, every time! In addition to their excellent service they offer the following:
  • We can schedule your service appointments online.
  • Our technicians meet 100% of GM's Training Standards.
  • We use only state-of-the-art equipment and quality GM parts at very competitive prices.
  • As a GM Goodwrench Service dealer, we can provide you with a 12 month/12,000 mile Guarantee on all repairs and even a Lifetime Service Guarantee on specific parts.
  • We offer 24-hour vehicle drop-off and arranged pickup!
  • We offer low-cost service loaner vehicles.
  • We are CONVENIENTLY LOCATED just one block west of New Canaan's Metro North Station.




For more information or to schedule your service appointment please feel free to e-mail us at: service@karldirect.com or call the service department at 203.966.0794.






The KARL Chevrolet Company
261 Elm Street
New Canaan, CT 06840
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Email: Contact Us
Phone: (203) 966-9508
Fax: (203) 972-0813